Theatre Raleigh has a no refund policy. Exchanges can be made up to 24 hours prior to the event.

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Policies for Theatre Raleigh
Refund and Exchange Policy
There are no refunds on tickets - all sales are final.
Exchanges can be made up to 24 hours prior to the event.
No ticket exchanges are possible on day of show (for that day's show).
Other exchanges can be made by contacting the box office.